1ST OPTION

Unplug hdmi and power cables from the box and tv so that it is isolated from all electrical connections, leave for half an hour and try again

2ND OPTION

SOFT RESET-ANDROID-ALL VERSIONS

Pull the power cable from the back>then put a toothpick or anything NON-METALILC in the av hole>you will hear a click, that is the reset button>while holding it in plug the power cable into the box and wait approx 10 seconds>you should see the black boot screen with text on it>scroll down to wipe data/factory reset>click it>then at the top click reboot>NOTE: it may take several attempts to get to the boot screen

3RD OPTION

HARD RESET-ANDROID 4 VERSIONS

A hard reset is nearly the same as a soft reset, only after you click wipe data/factory reset you click UPDATE FROM EXT then select SD CARD, you need to have a formatted sd card with the firmware on it, the best place to find the firmware is type the name of your box into google and type china gadgets beside it

HARD RESET ANDROID 5 AND 6 VERSIONS

A hard reset is nearly the same as a soft reset, only after you click wipe data/factory reset you install the firmware with the USB BURNING TOOL,>CLICK HERE FOR LINK< you will need a data cable for this

Amlogic USB Burning Tool EXAMPLE VIDEO <<CLICK HERE

The best place to find the firmware is type the name of your box into google and type china gadgets beside it

Another option for firmware downloads is Android firmware downloads archives CLICK HERE> Android firmware downloads archives

See also, opens in new tab,CLICK HERE> How to unbrick any Amlogic devices. Create an bootable micro SD card in minutes.

Disclaimer: we take no responsibility for any actions you may do on your device, proceed at your own risk

Example pictures

  Wipe data/factory reset

Reboot system now